Notice of Privacy

Notice of Privacy

The privacy notice is part of the use of the website


In compliance with the Federal Law on Protection of Personal Data Held by Private Parties, LUIS PETERSEN MORFIN, (hereinafter Totopets) informs you that Totopets is responsible for your personal data. The "User" may contact Totopets at any time through our email or directly at Prisciliano sanchez 995 – 1 colamericana. Our telephone number is 33 26699318 We protect and safeguard your personal data to prevent damage, loss, destruction, theft, misplacement, alteration, as well as unauthorized processing of your personal data.


The information must always be true and complete. The user will be responsible at all times for the data provided and in no case will Totopets be responsible for its veracity.

The information requested from the user on the site is: Full name, Contact telephone numbers, Postal Address, Email, Billing Data, Credit or Debit Card Data. Your personal data will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of the Legislation. The confidentiality of your personal data will be maintained by effectively establishing and maintaining administrative, technical and physical security measures to prevent damage, loss, alteration, destruction, use, access or improper disclosure.


The owner of the personal data authorizes Luis Petersen Morfin to transfer the data provided by him to third parties (whether a natural or legal person), due to the commercial relationship with Luis Petersen Morfin. require it for the entire fulfillment of the business. The owner of the personal data understands and accepts that at no time may sensitive or proprietary data be transferred. If you do not agree with the transmission mentioned here, the owner must contact the email:

, or on our telephone number: 3326699318, within a period of no more than 5 (five) business days from the publication of this notice since otherwise and after said term, you accept and authorize Luis Petersen Morfin to transfer the themselves.


Acceptance of cookies is not a requirement to visit our page. However, we would like to point out that the use of the "cart" functionality on Totopets and order is only possible with the activation of cookies. Cookies are small text files that identify your computer to our server as a unique user when you visit certain pages on our site and that are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, which saves you time while you enter our site. We only use cookies for your convenience in using Totopets (for example, to remember who you are when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use any other information about you ( for example segmented advertising). Your browser can be configured not to accept cookies, but this would restrict your use of our website. Please accept our guarantee that the use of cookies does not contain personal or private data, and are free of viruses. If you would like more information about cookies, go to, and for information about deleting them from your browser, go to /index.html. In the case of the use of cookies, the "help" button found on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable all cookies.


The requested information allows Totopets to contact users and potential customers when necessary to complete the purchase procedures. Likewise, Totopets will use the information obtained to:

  • Ensure efficient service
  • Inform about new products or services that are related to the one contracted or acquired by the client
  • To comply with obligations to our customers
  • Inform about changes to our products or services
  • Provide better user service. The personal or business data provided by the user will be part of a file that will contain their profile. The user can modify their profile at any time using their user number and password.


In our notification program for promotions, offers and services via email, only Totopets has access to the information collected. This type of advertising is carried out through notices and promotional email messages, which will only be sent to you and those contacts registered for this purpose. You can modify this indication at any time by sending an email to In the emails emails sent, offers from third parties who are our business partners may occasionally be included.


The area responsible for the handling and administration of personal data is: Customer Service, who can be contacted by email or by phone: 3326699318 Priscilano Sanchez 995 – 1 American col


As the owner of personal data, the "User" may exercise the ARCO rights (access, cancellation, rectification and opposition to the processing of their personal data), or revoke the consent they have granted to Totopets, for the processing of their personal data. , directly sending your request to the Customer Service area through the email account: Said request must contain at least: (a) name and address or other means to communicate the response to your request; (b) documents that prove your identity or, where applicable, legal representation; (c) the clear and precise description of the personal data with respect to which you are requesting to exercise any of the ARCO rights, (d) the express statement to revoke your consent to the processing of your personal data and therefore, so that it is not used. ; (d) any other element that facilitates the location of personal data. Your request must be accompanied by the reasons for requesting such revocation and an official identification of the data owner or his or her representative. Within a maximum period of 20 (twenty) business days we will respond to your request and inform you of its origin through the email from which the request came. Totopets requests the user to update their data every time they undergo any modification, as this will allow them to provide an efficient and personalized service.


Totopets only sends data to comply with the obligations contracted with clients. Totopets will only share data when required by court order to comply with procedural provisions.


We reserve the right to make modifications or updates to this privacy notice at any time, to address legislative or jurisprudential developments, internal policies, new requirements for the provision or offering of our services or products and market practices. These modifications will be available to the public through our website, privacy notice section.